Compass Campers USA Rental Terms for travel between 01-Apr-2009 and 31-Mar-2010

Important information about your rental

On arrival you will be required to sign a rental agreement with the operators of Compass Campers USA. Here is a summary of the terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for Compass Campers USA.

-  The Supplier means the operator of Compass Campers USA
-  The Client is also referred to as, you, your,  the hirer (s)


The Supplier reserves the right to change, modify, add or remove terms, products, rates and seasons at any time and without notice or liability.

Booking confirmation deposit and payment
This booking requires a non-refundable deposit as detailed at the time of booking, which will be processed upon confirmation. Your booking is confirmed when you receive your email confirmation (providing there are no problems with your credit card and your vehicle is available).

The remainder of your rental will be deducted from your credit card 35 days out from the commencement of your rental.

Cancellation fees
The initial deposit paid is non-refundable. In addition to forfeiting your deposit,  The Supplier reserves the right to also impose the following Cancellation Fees depending on how far out from rental commencement cancellation occurs.  These are in addition to the forfeiture of your booking confirmation deposit:
Over 50 days prior to departure        No further charge
49 to 19 days prior to departure        $350
18 to 4 days prior to departure         $750
3 days prior to departure and no show              Full rental fee (including deposit already paid)

A further $200 cancellation fee applies for any cancelled ONE WAY booking (ie. pick up and drop off locations are different), as the Supplier will need to relocate the vehicle to fulfil the next rental that vehicle is booked for.

Please note: For vehicles AD39, AV39,  AE40 and AP39, $500 cancellation fee in addition to any other applicable fee.

Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.

Changes to reservations
The first change is allowed at no charge.
Subsequent changes to your reservation may be charged at $50 per change
Changes in unit type, dates or location are subject to re-calculation of nightly rate

Security Deposit
There is a security deposit in amount of $5000 for motorhome AD39, AP39, AV39 and AE40, $700 for all the other motorhomes  are required at the rental counter.
The security deposit is a verification and pre-authorization of available funds on customer’s credit card.
The pre-authorization is reversed at the time of return. The security deposit must be made with a major credit card. ATM/Debit/Check Cards/Cash are not accepted.

CHARGES:
Pre-Paid Nightly Rental Rates:
• 3 night minimum required for round-trip rentals. 7 night minimum required for one-way rentals. Certain Vehicles, Holidays and Special Events may require a longer rental period.
• The Nightly Rental Rate includes Unlimited Generator Usage.

Pre-Paid Miles Packages: There are no miles included in the nightly rental rate. Mileage packages provide discounted miles that can be purchased before departure. There is no refund for unused mileage pre-purchased as part of a mileage package.
Packages of 100 Miles are charged at a discounted price of $27.50 per package
Additional miles traveled over pre-purchased allotment will be charged at:
•32 cents per mile for C25, CS25, C26, CS26, C28, CS28, CS30 and FS31
•34 cents per mile for AS32
•36 cents per mile for AF34 and AB35
•37 cents per mile for FM31
Please note: No packages available for AD39 and AP39 motorhomes, all miles are payable.
• AD39 Diesel – Discovery = 39 cents per mile
• AP39 Diesel – Providence = 39 cents per mile
• AV39 Diesel – Providence = 39 cents per mile
• AE40** Diesel – Excursion = 39 cents per mile

Mandatory Charges:
Starter Kit: $39.95 per Trip
•Full tank of Propane: The Water Heater; Range (Stove) & Oven; Space Heater and the LPG Setting on the Refrigerator & Freezer run on LPG (Liquid Propane Gas).
•Prepared Tank with Toilet Chemicals (1 pack) and Tissue (1 roll)
•Electrical Power Cord
•A/C Adaptor
•Dumping and filling hoses
•Leveling blocks
The charge for the Starter kit will be added to your other rental charges and itemised separately in your breakdown of rental costs and services.

•Drop Fees are due for One-Way Rentals.
Limited Availability and between our "Fly/Drive locations only.
If available, there is a one-way drop fee due ranging from $200 to $750 depending on the distance between the rental offices involved.

•Contracts are subject to fees imposed by the State Governments, Environmental Impact fees and Vehicle
License fees: [These fees are not subject to sales tax]
1. California Vehicle License Fee: $2.00 per night
2. Nevada Vehicle License Fee: 3.5% of the nightly rental rate
3. Texas Vehicle License Fee: $1.00 per night
4. Florida California Vehicle License Fee: $0.70 per night
5. New Jersey Vehicle License Fee: $0.55 per night
6. New Jersey State Rental Fee: $5.00 per night; 28-night maximum charge
7. Virginia State Sanitaion Fee: $20.00 per vehicle
8. Pennsylvania P.T. Assistance. Fee: $2.00 per night
9. Colorado Road Safety Program Fee: $2.00 per night; 45-night maximum charge
The above fees will be itemised in your rental breakdown where applicable

Housekeeping Options: These can be Pre paid or Paid at Counter.

Important note:
- Housekeeping kits are available for rental at offices in the DFW, LAS, LAX, MCO, NYC, SFO and YVR rate regions only. Items are for rent and must be returned to rental locations.
- Housekeeping kits are available for purchase at any rental office in any rate region. Customer may keep purchased kits or return to the location to be donated to local charities.
Kit items and quantities may vary by location. Items may be substituted without notice. Items are for rent and must be returned to rental locations.

Convenience Kit $50 per person for Rental and $65 per person for Purchase

Linens for Bed & Bath Dishes & Utensils include:
Blankets Sheets Pillow Pillow Case Bath Towel Hand Towel
Wash Cloth Dish Towel Dinner Plate Silverware Coffee Cup Saucer

Kitchen Kit $125 per vehicle for Rental and $135 per vehicle for Purchase
Cooking Ware + Sanitation Supplies include:
Water Pitcher Pan Covers Frying Pan Potato Peeler Strainer Corkscrew
Dutch Oven Bottle Opener Kettle Salad Bowls 1 qt Sauce Pan Platter
4 pc. Cutlery 2 qt Sauce Pan Clothes Hangers Trash Can Mop Bucket
Broom Dust Pan

Pets: Pre-Paid or Paid at Counter
• Pets are allowed. Client is responsible for all damage and may be surcharged for special cleaning.
• A one-time $110 non-refundable pet fee is required.
• Please specify during booking if client would like to bring a pet.
• The Supplier must be contacted a minimum of 7 days prior to pick up with pet transfer request. Transfer restrictions may apply due to size of cage and / or luggage capacity of transfer van.

Insurance and Coverage Options
(conditions and exclusions apply): Pre-Paid or Paid at Counter.
Customer must present an automobile insurance certificate indicating Third Party Liability Insurance and comprehensive and collision damage coverage extending to the rental vehicle. Customers must purchase The Supplier’s renter liability insurance (RLI) and vehicle incident protection (VIP) if customer is unable to obtain an insurance certificate, otherwise customer may liable up to $100,000 damage deductible per Occurrence in the case of accidental theft or damage to the motorhome rental vehicle.

• Vehicle Incident Protection (VIP)- for motorhome: C25, C26, C28, CS30, FM31, AS32, L18, L21, AS33 and AB35 reduces the Deductible to $1000 Per Occurrence of accidental theft or damage. VIP is $16 per night.
• Vehicle Incident Protection (VIP)- for motorhome:AD39, AP39,AV39 and AE40 reduces the excess from $100,000 to $5000 Per Occurrence of accidental theft or damage and is available at a cost of $35 per night.
• Rental Liability Insurance (RLI) acts as Primary Third Party Liability Coverage up to the required financial responsibility limits. (not available for purchase in all States). RLI is $13.50 per night
• Supplemental Liability Insurance (SLI) is Additional Third Party Liability Coverage up to $1,000,000. SLI is $12.00 per night in Florida and $13.50 per night in all other States.
• Mexico Auto Liability Insurance (MALI) is required protection which must be obtained from the Supplier for the specific dates that the motorhome will be in Mexico. MALI is $22 per calendar date that the motorhome will be in Mexico.
Please Note:Liability insurance (RLI/SLI) is not available on trailer rentals. Renters must provide proof of liability Insurance applicable to both the tow vehicle and trailer.

Miscellaneous Rental Items: These can be Paid at Counter only and must be arranged directly with the Supplier.  The following items are only offered at offices in: Dublin, CA; Ferndale, WA; Las Vegas, NV; Linden, NJ;
McKinney, TX; Orlando, FL; Santa Fe Springs, CA. Items available on a first-come-first-served basis only; they cannot be reserved, pre-paid or guaranteed, only requested.
• Toaster ($8 each)
• Coffee Machine ($10 each)
• Iron & Board ($10 each)
• Folding Chairs ($12 each)
• Snow Chains ($20 each)

Travel Trailer Requirement
Travel Trailer tow vehicles must have the following:
- A vehicle with a minimum towing capacity of 6,500 lbs.
- A Class-3 rated chassis-mounted hitch with 2 inch square receiver.
- An electronic brake controller installed in the tow vehicle cab. 
- A 7-way socket with a functioning electronic brake control.
- A portable generator or 110-Volt/50-AMP power source.

Other recommended items:
- Clip-on side view mirror extensions.
- Tire chocks for the trailer. 

The Compass Campers tow package includes:
- A 7-way trailer end plug.
- A 2 & 5/16 inch ball.
- An adjustable height shank/stinger.
- A compete equalizer/sway bar assembly.
- Two safety chains with quick-connectors.
- An emergency brake-away switch.

Tow vehicle requirement:
A standard minimum towing capacity of 6,500 lbs, a minimum Class-3 rated frame-mounted hitch (we provide the ball and mount), an installed electronic brake controller, and a 7-way socket with electronic brake control.  The Supplier does not offer any vehicles for rental that are capable of towing either of the travel trailers.  Clients will have to provide their own car or truck to tow the travel trailer. 

Please Note: Travel trailers are fixed-location units, which cannot be moved to another location for pick up.  The only exception is on 14-night or longer rentals and must be approved before they can be confirmed.

Conditions & Restrictions:
Customers with inadequately equipped tow vehicles will not be allowed to rent.  Trailers cannot be delivered, taken into Mexico or occupied while being towed.  Excludes all discounts, special offers and one-way rentals.  Renters are advised to contact the rental location prior to pick up for additional information.

ONE-WAY RENTAL FEES:
All One-Way Rentals require authorization from our fleet manager.. Prices are in US dollars. One-way fee is determined by where the desired Pick up and Return locations’ row and column intersect. For example, one-way fee from SFO to SLC is $350; from MIA to YVR it is $750.

All other one-way fees are determined by the fleet manager on a case-by-case basis if apporval is given. The supplier have no standard/published one-way fees for other one-way rentals; they are calculated on a case-by-case basis.

• Import / Export Fees: The supplier try to confirm all One-way requests. However, there are times when the direction of the drop or time of year does not make sense in terms of fleet utilization. Therefore, The supplier will consider accepting a specific one-way request for the standard one-way fee PLUS up to an additional $2,000 to import or export the motor home to the location needed. Import / Export Fees must be pre-paid and are non-refundable in the event of cancellation.

Sales Tax: Taxes are due on all charges** and vary depending on the pick up Location.

GETTING TO THE RENTAL OFFICE:
Same Day Flight Arrival:
Clients may only collect the motorhome on the same day that their flight arrives if . . .
•They call the rental office after arrival to arrange a vehicle pick-up time.
•Clients provide their own transportation at their own expense. The Supplier does not offer transfer service for same day flight arrival.
•They arrive at our rental station no less than 1 hour before station’s official closing time.
•Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Shuttle Service: Transfers are provided as a courtesy and are not financially negotiable or refundable.
Transfers to rental station at times may be subject to restrictions or limitations beyond the Supplier's control. In such circumstances, transfers may be the financial and logistical responsibility of the renter.
• Locations: Transfer Shuttle Services are only offered at offices in: Dublin, CA; Ferndale, WA; Las Vegas, NV; Linden, NJ; McKinney, TX; Orlando, FL; Santa Fe Springs, CA. Transfer shuttle service is offered as a courtesy for all except YVR (seen below).
• Procedure: Client must call the rental office directly no later than 9:30 am the morning of motor home takeover to schedule transfer and pick up time.

Transfer time:
•Courtesy Shuttle arrives between 10:00 am and 2:00 pm at designated hotels only.
•Delays may occur during peak season and certain holiday periods. No refunds are given for transfer delays.
•Vancouver (YVR) transfer: from Vancouver airport area hotels only.
1. Pick up time approximately 11:30 am.
2. $100 Surcharge each direction.
3. US Border Crossing Fee of $6 per person is required at the border. Clients should be aware that a visa to
enter the United States may be required.
4. Due to increased security and traffic, delays crossing into the US are possible. The Supplier is not
responsible for refunds of any type as a result of border crossing delays.
5. No transfer is offered to SEATTLE.
Self-Transfer: Clients providing their own transportation, at their own expense.
Clients must call our main reservatios number  by 9:30 am on the morning of scheduled pick-up to arrange vehicle takeover time.
Customers must arrive at the pick-up station no less than one hour before rental station’s official closing time. Even if clients arrange their own transfers, they still must call for time of vehicle readiness.
Under no circumstances should clients arrive unannounced.

AT THE RENTAL COUNTER: Motorhome Pick-up Requirements and Procedures
Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• Customers are required to call the pick-up station between 8:30 am – 9:30 am on the morning of scheduled pick-up and arrange a vehicle pick-up time. Customers must arrive at the pick-up station no less than one hour before rental station’s official closing time.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
The Supplier reserves the right to change, modify, add or remove terms, products, rates and seasons at any time and without notice or liability.

Customer Requirements:
• Renter (contract signer) must be a minimum of 21 years of age (25 years at some locations) and must have a major credit card, a valid driver’s license from country of residence and current identification including passport for non-US residents. The license must not expire during the rental period. An International Driver’s License is recommended, though not required. As of December 31, 2006, travel to Canada or Mexico, will require a valid passport.
• All drivers must be a minimum of 21 years of age (25 years at some locations) with a valid driver’s license from country of residence and passport. The license must not expire during the rental period. An International Driver’s License is recommended, though not required. As of December 31, 2006, travel to Canada or Mexico, will require a valid passport. ($25.00 fee for each additional driver will be added at some locations)
• Renter, all additional drivers and credit card holder must be present at the time of pick up to sign the rental contract.
• Major credit card (not ATM/debit card) with available credit for the Security Deposit above the rental charges is required. The credit card must be issued to the signer or co-signer of the contract.
• Renter must present certificate with policy number of automobile insurance applicable to the rental unit. Bring a separate rider if insurance company requires one. It is the renters responsibility to confirm coverage and protection.
Due to the vehicle’s length, the AE40 motorhome unit type requires that the driver be in possession of a valid class B or class A license. Standard class C license is not legally sufficient to driver vehicles of 40ft or longer.
The Supplier's management reserves the right to deny service to anyone deemed a credit or security risk.

Customer Overnight Parking: Customer vehicles cannot be stored at the rental location without prior authorization from the location's Rental Manager. Vehicle storage is not available at all locations. If available and authorized, applicable storage charges apply ($5 per night in most cases). Vehicle storage is at the customer’s own risk and a set of keys must be left with the Supplier's rental staff.

Motorhome Takeover - Check-out procedures:
Paperwork (20-30 Min)
•Security deposit of $700 by Master Card/Eurocard, Visa, American Express or Discover Card is required.The security deposit must be made with a major credit card. ATM/Debit/Check Cards are not accepted. The security deposit is a verification and pre-authorization of available funds. The security deposit guarantee is valid only for the duration of the rental contract and will not appear on the client’s credit card statement; therefore, it will not necessitate a ‘refund’. The security deposit capture is automatically released upon completion of the return contract provided that the rental vehicle is returned clean inside, undamaged and on time.
•Payment of items due at rental counter (not pre-paid): Credit card or ATM/Debit card vith Master Card/Eurocard, Visa, American Express or Discover logos. Some rental locations also accept Cash, Personal Checks Money Order, Bank Cashier’s Check, Traveler’s Checks and Diners Club. Personal checks and cashier’s checks must be drawn from a US account. All credit and debit cards must be swiped, and personal checks must be verified using our check verification system.

Customer Orientation: Clients will receive a full orientation of their motor home, including client’s maintenance and use responsibility.
•Video in English, German, Spanish or Japanese introducing the general concepts of motorhome use and safety tips. (20 Min.)
•Orientation Tour with personal instructional walk around of motorhome by a qualified instructor. (30-45 Min.)
•Operator manuals are provided for clients to take with them in English and German.
•Regional campground directory and location map with directions to nearest supermarket and gas stations are available at the rental counter upon request.

The operators of Compass Campers continuously strive to provide our customers with the best possible motorhome product in the industry. To this end, we purchase units only from top RV manufacturers who make them to our higher than average specifications. All motor homes are 100% walk-through, equipped with a 110V generator, microwave oven, CD player, and are modestly branded.
The Supplier reserves the right to change, modify, add or remove terms, products, rates and seasons at any time and without notice or liability.
Specifications: Motor home photos, drawings and floor plans are examples only. Sleeping capacities are recommendations only and do not mean like number of adults or full-size teenagers can be accommodated comfortably within every unit of a size category. Features and amenities are representative and may be changed, added to or deleted without notice. Bed sizes vary from unit to unit within size categories and cannot be guaranteed.
Specific floor plans or models will vary within a category and cannot be reserved or guaranteed.
• Modern motorhomes handle very much like a car and have enough power that they accelerate as quickly as many cars.
• Connecting the motorhome to campsite facilities requires no technical expertise. This includes all the motorhome capabilities such as electricity, water, and sewer. You will receive instruction on these connections at the time of pick up.
• All of our units are "Self Contained". This means they contain the following: Roof Air-Ducted Air Conditioning System; Generator; Wash Basin; Shower; Toilet; Electric Water Pump; (Space) Heater & Thermostat; Kitchen Sink; Range (Stove) & Oven; Microwave; Refrigerator & Freezer; Water Heater; Fresh Water Storage Tank; 2 Sewage Containment Tanks (Gray Water & Black/Blue Water); Propane Tank; 2 Seperate 110 Volt Power Outlets
• The rental vehicles are designed to safely transport only the number of occupants recommended for comfortable sleeping accommodations. Should the renter transport more people than recommended, this may violate traffic safety laws and the excess weight could cause an accident or mechanical failure. In either case, the renter will be held fully responsible.
Motor Home Lengths: Motor home lengths will vary within each size category. Specific floor plans, models or lengths cannot be reserved or guaranteed. Motor home category designations do not represent the exact length.

Vehicle Substitutions
• We make every effort to provide the clients with the model reserved. However, the Supplier reserves the right to substitute models which are similar, higher rated or longer as necessary.
• Remember to take possible upgrades into consideration when making campground or ferry reservations. No refunds for any reason (additional fuel consumption, ferry charges, campground fees, etc.) will be given due to increased length or size of motor home substituted.
• If  supplier upgrades into higher rated or longer vehicle, no extra charge will be due. If client requests an upgrade into higher rated or longer vehicle, we will charge for the price differential between the model paid and the model received.
• Should a smaller or lower rated vehicle be offered and accepted, liability will be limited to a refund of the price difference between the model booked and paid for and the model received at the time the booking was made.
No refund will be given should a smaller or lower rated vehicle be requested by the client.

Towing with Compass Camper's Motorhomes: Towing is only allowed on C25, C26, C28, CS30, FM31 and AS32. However some conditions and an additional charge do apply.

ON THE ROAD
Fuel Consumption
• Fuel costs are client’s responsibility. Gasoline tanks are generally full at pick up and must be returned full or the difference will be estimated and the clients charged; or if not full the gasoline tank must be returned at the same level or the difference will be estimated and the clients charged.
• No claims are accepted as to fuel consumption Fuel consumption will vary according to where and how a vehicle is driven. No claims are accepted as to fuel consumption if client is upgraded to a larger unit.
Supplier reserves the right to change, modify, add or remove terms, products, rates and seasons at any time and without notice or liability.

Staying Overnight in a Motorhome:
• Since our motorhomes are Self Contained it would be possible to overnight anywhere; but it would not be legal. Motorhomes may overnight at RV Parks, Motorhome Campsites or at roadside "Rest Areas".
• Campgrounds & RV Parks are typically found outside major cities, in rural areas, and near popular attractions.
• Regional campground directory is available at the rental counter upon request. Additional Campground and RV Park on-line information is available upon request.
• Note: It is always wise to check the on availability of sites long before you begin your vacation. Campground sites at National Parks and other commonly visited vacation/travel spots can sometimes reach capacity 5-6 months in advance; especially sites that can accommodate large size motorhomes.

Travel Restrictions
• Clients are restricted from traveling to certain regions due to road conditions, extreme weather, acts of God, security alerts and /or availability of support. Restrictions are subject to change without notice and are determined solely by supplier.
• Clients are responsible for knowing and following the travel restrictions and for informing themselves of possible changing conditions.
• Compass Campers, to the best of its ability, will provide clients as much information at time of pick up as possible but is not liable for any delays or detours client may encounter.
• Please note the following restrictions:
1) Off-road: Travel on non-public, unpaved and / or ‘logging’ roads is not permitted at any time.
2) Death Valley: Traveling in or traversing Death Valley is not permitted in July and August. In May, June and September travel is permitted, however, customer is fully responsible for all mechanical problems and/or towing or vehicle recovery costs. Ground temperatures can reach 140º F or 60º C.
During July / August clients are required on pick up to sign and acknowledge these restrictions.
3) Mexico: Travel is permitted at client’s own risk and only with purchase of supplier’s Mexico Auto Liability Insurance (MALI), available at all southwest locations. However, there is no reimbursement for repairs, lost use or deductibles for  damage.
4) New York City / Manhattan: Travel is not permitted.
5) Alaska / Northern Canada: Travel is permitted at client’s own risk. However, there is no reimbursement for repairs or lost use.
6) Winter: Travel during winter months is permitted. However, clients are responsible for any damage due to systems freezing or cold weather. As a precautionary measure, water may be replaced by anti-freeze to prevent water systems from freezing. Customers must plan on using bottled water and may be charged a ‘de-winterization’ fee if water systems are used. Special instructions may be given at the rental counter.
7) Summer: Travel in summer months and /or in extreme temperatures can strain motor home systems such as roof and dash air conditioners, generator and refrigerator. We maintain our motor home fleet to accommodate all weather conditions; however, clients should be made aware that performance of motorhome systems under extreme conditions cannot be guaranteed.
8) Ontario / Quebec: Due to the increased incidence of theft motor homes are not allowed to be parked within the cities of Montreal, Ottawa and Quebec City. We recommend leaving the motor home parked at a campground and use a taxis or public transportation. A higher deductible may apply for theft of motorhome. Details available at pick up location. Clients planning on traveling in these areas must inform rental station prior to departure.

Luggage Storage:
• Luggage storage is available on a limited basis at gateway locations only. Luggage storage is at the client’s own risk.
• To facilitate the pick up and drop off procedures, we recommend that clients store their luggage in the vehicle’s on-board storage compartments. Soft-sided or collapsible bags are best for storage.
• Luggage capacity of courtesy shuttles is limited and may require clients with excess luggage or oversized items to store and later retrieve them from their hotel.
Supplier reserves the right to change, modify, add or remove terms, products, rates and seasons at any time and without notice or liability.

The Generator: All of our motorhome units have a generator built-in. The use of the generator is not required for normal vehicle operation.
• The Generator runs on the same fuel tank that the engine does. The fuel tank must be at least 1/4 full in order for the generator to operate. Output is 110 Volt and 30-45 amps.
• The Roof Air-Conditioner, the Microwave and the Electric Setting on the Refrigerator & Freezer require 110 Volt AC to run. This means the motorhome unit is required to be connected to an external source of electricity or to have the generator running in order to use these Appliances.

Vehicle Support:
• The Roadside Assistance department assists with motorhome operation problems by trouble shooting for the customer. They also assist in finding service for EMERGENCY situations that the customer might have with the motorhome (such as tire blowout, transmission failure, engine failure, etc.)
• In order to be eligible for a lost-use refund client must have contacted supplier's Roadside Assistance department during their rental period and must have followed Roadside’s instructions, self-help tips, and / or recommendations for repair.
• Roadside Assistance is a courtesy service provided by supplier for our customers. They are not authorized to determine refunds. Any refund consideration can only be made by the return location manager.
• Under certain circumstances a replacement vehicle may be provided to the client. Supplier reserves the right to determine if, where and when a vehicle exchange will take place.
• In the event of an accident involving an supplier rental vehicle, no matter who was at fault, supplier reserves the right to determine if, where and when a vehicle exchange will take place.
• Under most circumstances, if client for any reason was at fault in causing incapacitation of their motor home they will be required to pay the costs incurred in delivering a replacement unit to them up to $5,000.

Reimbursements & Refunds: supplier operates one of the newest fleets in the industry. Yet as motor homes are mechanical devices they do occasionally develop problems.
• In the event of a mechanical problem requiring repairs under $75 clients will be reimbursed upon presentation of receipts and any replaced parts. For needed repairs over $75 clients must call supplier’s Roadside Assistance department for prior authorization. A toll free number is provided for assistance with problems, questions.
• In the unlikely event that items are missing from vehicle or personal kits, or for example client needs an additional blanket, or client needs to replace an item for the motor home such as a water hose, sewer hose, etc., the client may purchase these items without prior approval and will be refunded at return upon presentation of valid receipts, provided they not total more than $75.
• In the event of a mechanical breakdown requiring the vehicle to be in repair for more than 12 hours, supplier will refund lost-use rental charges only. supplier’s maximum liability shall be for the refund of nightly rental charges or fractions thereof. No claims for rental car, hotel, telephone, etc., will be accepted.
• Accompanying vehicles are not eligible for compensation.
• Radio, air-conditioning, refrigerator, generator, microwave, appliances, automatic step and cruise control, are not considered mechanical breakdowns.
• Client refund or reimbursement requests must be received in writing with all supporting documentation no later than 45 days after rental return to be eligible for compensation consideration.
• In order to be eligible for a lost-use refund client must have contacted supplier’s Roadside Assistance department during their rental period and must have followed Roadside’s instructions, self-help tips, and / or recommendations for repair.

Maintenance and Use Responsibility: Client is responsible for routine maintenance while traveling (checking coolant, oil, tire pressure, etc.), as well as immediately reporting mechanical failures. Clients may be held responsible for mechanical damage due to negligence of operation and /or performing normal maintenance. Tools for vehicle repair and tire change are not provided since clients are not authorized to make repairs. Lost Items.
If damage occurs, customer will be charged the nightly rate until vehicle is repaired (days will be estimated) in addition to the damge deductible per occurrence.

Traffic Tickets and Citations
• Client is responsible for all traffic tickets and citations incurred during the rental period.
• Tickets must be handed to the rental office during return of the vehicle. Clients will be charged up to $250 for penalties and administrative charges for non-reporting.
Lost Items: Supplier is not responsible for items left in the motor home after client’s return and reserves the right to donate or dispose of them as it sees fit. Left items cannot be mailed to client.

AT THE RETURN RENTAL COUNTER - Motorhome Return Requirements and Procedures
Vehicle Return:
• Return time is between 8:00 AM and 11:00 AM. Customers returning late may be charged a $50.00 or more per hour late fee.
• There is no refund for any reason if customer terminates rental before scheduled return date.
• Motorhome cannot be dropped off later than 1 hr before or anytime outside of location’s official hours of operation.
• All late returns or extensions must be authorized at least 48 hours prior to the scheduled date of return and any additional charges will be immediately applied to the customers credit card on file.
• Clients with an early flight must make prior arrangements with rental station for possible earlier transfer to airport. Clients may have to return by 11:00 am a day early to obtain courtesy shuttle, or arrange other means of transportation. No refunds for early return.

Cleaning: Motorhome must be returned in clean condition. Cleaning fee of $50 or more per hour may apply if Lessor determines, in its sole and absolute discretion, that the Rental Vehicle has not been returned in a clean condition. Clients should clean out anything that they have brought into the vehicle. Interior condition should be as it was at pick-up.

Flush-out: Motorhome must be returned both waste collection tanks empty. There will be a $50.00 flush out fee if  the waste and/or holding tanks have not been drained (valves open, cap off) by Renter prior to the Rental Vehicle being returned to Lessor, at Lessor's sole discretion.

Return Transfer Shuttle Service: Transfers are provided as a courtesy and are not financially negotiable or refundable. Transfers from rental station at times may be subject to restrictions or limitations beyond supplier's control. In such circumstances, transfers may be the financial and logistical responsibility of the renter.
• Locations: Only offered at offices in: Dublin, CA; Ferndale, WA; Las Vegas, NV; Linden, NJ; McKinney, TX; Orlando, FL; Santa Fe Springs, CA. Return Transfer shuttle service is offered as a courtesy for all except YVR (see below).
• Transfer time: Courtesy Shuttle departs rental station between 8:00 am and 1:00 pm.

Vancouver (YVR) transfer:
•Courtesy Shuttle departs YVR location at approximately 09:30 am.
•$100 Surcharge each direction.
•Due to increased security and traffic, delays crossing into Canada are possible. Supplier is not responsible for any refunds of any type as a result of border crossing delays.
•No transfer is provided to SEATTLE or SEATAC Airport.

TIMES OF OPERATION:
International/Travel Trade Reservations Department:
• Office Hours: 8 am - 5 pm Pacific Standard Time, Monday through Friday
• Closed for the following holidays: New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm).
Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm).
Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm). Some are open Sundays from 09:00 to 15:00 hours (9
am – 3 pm). A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays: New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• In addition, many rental offiices are closed one day prior and following the actual holiday dates. The Salt Lake City, UT office is also closed on July 24th (Pioneer Day). The Ferndale, WA office is closed every day from the last full week of January through the first full week of February.
• Rental office closing dates are subject to change.
Roadside Assistance Help-Line:
   06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
   06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
   08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Compass Campers USA Insurance

Insurance and Coverage Options
(conditions and exclusions apply): Pre-Paid or Paid at Counter.
Customer must present an automobile insurance certificate indicating Third Party Liability Insurance and comprehensive and collision damage coverage extending to the rental vehicle. Customers must purchase supplier’s renter liability insurance (RLI) and vehicle incident protection (VIP) if customer is unable to obtain an insurance certificate, otherwise customer may liable up to $100,000 damage deductible per Occurrence in the case of accidental theft or damage to the motorhome rental vehicle.

• Vehicle Incident Protection (VIP)- for motorhome: C25, C26, C28, CS30, FM31, AS32, L18, L21, AS33 and AB35 reduces the Deductible to $1000 Per Occurrence of accidental theft or damage. VIP is $16 per night.
• Vehicle Incident Protection (VIP)- for motorhome: AD39, AP39, AV39 and AE40 reduces the excess from $100,000 to $5000 Per Occurrence of accidental theft or damage and is available at a cost of $35 per night.
• Rental Liability Insurance (RLI) acts as Primary Third Party Liability Coverage up to the required financial responsibility limits. (not available for purchase in all States). RLI is $13.50 per night
• Supplemental Liability Insurance (SLI) is Additional Third Party Liability Coverage up to $1,000,000. SLI is $12.00 per night in Florida and $13.50 per night in all other States.
• Mexico Auto Liability Insurance (MALI) is required protection which must be obtained from supplier for the specific dates that the motorhome will be in Mexico. MALI is $22 per calendar date that the motorhome will be in Mexico.

Please Note:Liability insurance (RLI/SLI) is not available on trailer rentals. Renters must provide proof of liability Insurance applicable to both the tow vehicle and trailer.

Albuquerque depot

Address: 8300 Pan American Hwy. , Aloha RV Supercenter , Albuquerque , NM , US

Proximity to Major Airports
The Albuquerque International Airport (ABQ) is less than 11.5 miles from this location.

This is A Fly/Drive location.  
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Supplier does not offer transfer service from/to any hotels or airports in the Albuquerque area. Clients will need to provide their own transportation at their own expense.  Clients need to call the telephone numbers listed below in the morning of their scheduled pick up time and be at the rental station no less than one hour before the official closing time.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. The Supplier does not offer transfer service
for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with the supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation.

Direction To Depot
Travel time from airport: 15 min.
Distance from airport: 11.5 mi.
Taxi charge (approx.): $40 each way

Atlanta depot

Address: 350 White Ave SE , c/o Georgia RV Center , Marrietta , GA , US

This is A Fly/Drive location.  
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. The Supplier does not offer transfer service
for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with the Supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation.

Proximity to Major Airports
Travel time from airport: 45 - 55 min.
Distance from airport: 28 mi.
Taxi charge (approx.): $100 - $140

Baltimore depot

Address: 1223 Dorsey Road , Glen Burnie , MD , US

Please note: The Baltimore area depot is located at 1223 Dorsey Road, Glen Burnie which is approximately 10 miles  South from the centre of Baltimore and less than 2 miles to the South East of Baltimore Washington International Airport

Proximity to Major Airports
We are very fortunate to have many airports conveniently close to our Glen Burnie, MD location. The closest is Baltimore – Washington International Thurgood Marshall Airport (BWI) at less than 5 miles and Ronald Reagan National at around 35 miles away. Washington DC – Dulles (IAD) is less than 60 miles and Philadelphia, PA – International (PHL) is less than 100 miles. As you can see we are very central to many airports and easy to find.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with the Supplier directly in advance for exact office hours for this branch

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Bellingham depot

Address: 5242 Pacific Highway , Ferndale , WA , US

The supplier does not offer transfer service from / to any hotels or airports in the Seattle area.
Clients will need to provide their own transportation to or from the depot at their own expense.
Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.

Clients  should call the depot on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-S at (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.

Birmingham depot

Address: 22307 Diesel Drive , McCalla , AL , US

Proximity to Major Airports
Birmingham Depot is 28 miles from the Birmingham International Airport (BHM) and very easy to find. If in doubt give us a call and we will direct you.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Boston depot

Address: 14 Deborah Dr , Sutton , MA , US

Please note: Compass Campers does not offer transfer service from/to any hotels or airports in the Boston area. Clients will need to provide their own transportation at their own expense.

Proximity to Major Airports
Boston, MA is conveniently located less than 50 miles from the Logan International Airport (BOS). Sutton is only 45 miles from TF Green International Airport (PVD) in Warwick, RV which also serves Providence, RI.

This is A Fly/Drive location.  
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. The Supplier does not offer transfer service
for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation.

Direction to Depot:
From Logan Int'l Airport take ramp onto I-90 W / Mass. Turnpike (tollroad), drive approx. 43 miles, take exit #10A / Worcester (Rt-146), turn right onto Rt-146, travel approx. 3.5 miles, turn right at Deborah Dr.
Total distance: 48 miles
Total time: 60 - 90 min.

Cedar Hill depot

Address: 1216 N Interstate 45 , Palmer , TX , US

Proximity to Major Airports
Palmer, TX is less than 50 miles from the Dallas/Fort Worth International Airport (DFW).

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Chicago depot

Address: 277 E. North Ave. , Villa Park , IL , US

Proximity to Major Airports
Villa Park, IL is only 40 minutes from the Chicago Midway Airport (MDW) (20.5 miles) and 25 minutes from the Chicago O’Hare International Airport (ORD) (12 miles).

This is A Fly/Drive location.  
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Please note there are no transfers to or from Downtown or Airport Area hotels or Airport terminals to or from the physical depot for vehicle collection / return at this location.  You must make your own way to this depot at your own expense.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier oes not offer transfer service
for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation.

Direction to Depot:
Exit Airport onto I-190 E, take exit #1D onto I294 S (toll rd), exit onto I-290 W (toll rd), take exit #13B / North AVe onto E. North AVE.
Continue 2.4 miles, make U-Turn at N. Ellsworth Ave.
Total Distance: 12 miles
Total Time: 25-35 min.

Chino depot

Address: 13788 Oaks Ave , Chino , CA , US

Proximity to Major Airports
Chino, CA is fortunate to be less than 10 miles from the LA/Ontario International Airport (ONT) and very easy to locate.

This is not a Fly/Drive location.  
There are no one way rentals to other El Monte branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call El Monte on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with El Monte directly in advance for exact office hours for this branch

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Corona depot

Address: 1751 Hamner Ave , Norco , CA , US

Proximity to Major Airports
Corona, CA is only 15 miles from the Ontario International Airport (ONT) and very easy to find.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Dallas depot

Address: 3500 S. Central Expressway (Hwy 75) , McKinney , TX , US

Proximity to Major Airports
McKinney (Dallas) is only 33 miles or 45 minutes from the Dallas/Fort Worth Airport (DFW) and very easy to find. Our Palmer, TX location is also close by to serve you.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Hyatt Regency
DFWAirport, International Parkway

MCM Elegante
2330 W. NWHwy - Dallas

Ramada - DFW Airport North
8205 Esters Blvd - Irving

Motel 6
7800 Heathrow Dr. - Irving

Sleep Inn - DFW
4770 Plaza Drive - Irving

In the front lobby
Wyndham - DFW Airport North
4441 W. John Carpenter Fwy - Irving

Wingate Inn by Wyndham
8220 Esters Blvd - Irving

Best Western Suites
5050 W. John Carpenter Fwy - Irving

Comfort Inn - DFW Airport North
5000 W. John Carpenter Fwy - Irving

Comfort Suites
4700 W. John Carpenter Fwy - Irving

La Quinta Inn & Suites - DFW Airport North
4850 W. John Carpenter Fwy - Irving

Grand Hyatt - DFW Airport Terminal D
2337 S. International Pky - DFW Airport

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot:
When leaving the airport terminal, take the north exit. Pass thru the toll booth, go north on Hwy 121 N. for 33ml to Hwy 75 N., take the El Dorado Pkwy exit. Go west on El Dorado Pkwy and right onto Hwy 75 N. service road (S. Central EXpressway)

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the supplier depot.

Dallas Intl Airport - DFW depot

Proximity to Major Airports
McKinney (Dallas) is only 33 miles or 45 minutes from the Dallas/Fort Worth Airport (DFW) and very easy to find. Our Palmer, TX location is also close by to serve you.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Hyatt Regency
DFWAirport, International Parkway

MCM Elegante
2330 W. NWHwy - Dallas

Ramada - DFW Airport North
8205 Esters Blvd - Irving

Motel 6
7800 Heathrow Dr. - Irving

Sleep Inn - DFW
4770 Plaza Drive - Irving

In the front lobby
Wyndham - DFW Airport North
4441 W. John Carpenter Fwy - Irving

Wingate Inn by Wyndham
8220 Esters Blvd - Irving

Best Western Suites
5050 W. John Carpenter Fwy - Irving

Comfort Inn ñ DFW Airport North
5000 W. John Carpenter Fwy - Irving

Comfort Suites
4700 W. John Carpenter Fwy - Irving

La Quinta Inn & Suites - DFW Airport North
4850 W. John Carpenter Fwy - Irving

Grand Hyatt - DFW Airport Terminal D
2337 S. International Pky - DFW Airport

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot:
When leaving the airport terminal, take the north exit. Pass thru the toll booth, go north on Hwy 121 N. for 33ml to Hwy 75 N., take the El Dorado Pkwy exit. Go west on El Dorado Pkwy and right onto Hwy 75 N. service road (S. Central EXpressway)

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the supplier depot.

Denver depot

Address: 5989 Main Street , Louviers , CO , US

Proximity to Major Airports
The location in Louviers is approximately 1 hour from the Denver International Airport (DEN) and very easy to locate.

This is A Fly/Drive location.  
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Supplier does not offer transfer service from/to any hotels or airports in the Denver area. Clients will need to provide their own transportation at their own expense. Clients need to call the telephone numbers listed below in the morning of their scheduled pick up time and be at the rental station no less than one hour before the official closing time.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense.  The Supplier RV does not offer transfer service
for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Bus Service from DIA to El Monte RV
Proceed to Airport Ground Transport Desk next to baggage claim. Purchase ‘RTD’ bus ticket for approx. $10. Pick up bus out door #511. Take bus #AT to the Santa Fe/Mineral Terminal.  Call supplier for pick up from bus terminal.  Total time:  90 min.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation.

Direction to Depot:
Exit DEN and take 225 South to 25 South. Take C-470 West to Santa Fe Drive / US-85 exit. Take S. Santa Fe Drive approx. 6.5 mi. Turn right at Kelly Ave. which becomes N. Main St.  Follow main road across RR tracks toward Louviers.
Approx. Distance:49 miles; Time:75 min.

El Monte depot

Address: 12061 Valley Blvd. , El Monte , CA , US

Proximity to Major Airports
El Monte, CA is so very close to 3 major airports our customers have their choice as to where to fly. Los Angeles International Airport (LAX) is 32 miles and about 35 minutes away while Ontario International Airport (ONT) is 27 miles and 30 minutes from our location. Santa Ana Airport (SNA) is 38 miles and about 40 minutes from El Monte.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Ferndale depot

Address: 5242 Pacific Highway , Ferndale , WA , US

Proximity to Major Airports
Bellingham Airport (BLI) is only 5 miles from our Ferndale, WA location and less than 70 miles from Vancouver International Airport (YVR) in BC, Canada.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations. Please note however: This location is set up to service Fly Driver Customers arriving at Vancouver International Airport / Area Hotels.  Transfer services are not offered to Ferndale or Seattle area Airports or Hotels.

Airport Area Transfers
Please Note: The shuttle transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels.  YVR station transfer service is $100 each way. Restrictions apply
Also note customers wishing to rent on the same day as their flight arrivall must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call 1-800-367-6507 by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call 1-800-367-6507 on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Delta Vancouver Airport
3500 Cessna Drive
Richmond, BC

Fairmont
3111 Grant McConachie Way - Vancouver, BC

Sandman Signature
10251 St. Edwards - Richmond, BC

Accent Inn
10551 St. Edwards Drive
Richmond, BC

Travelodge
3071 St. Edwards - Vancouver, BC

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location

Hesperia depot

Address: 8893 Three Flags Ave , Hesperia , CA , US

Proximity to Major Airports
Once again It is very close to a major airport for your convenience. Ontario International Airport (ONT) is only 35 miles away. We’re very easy to locate and will be waiting to look after your RV rental needs when you arrive.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Irvine depot

Address: 6441 Burt Rd , Irvine , CA , US

Proximity to Major Airports
There are 3 major airports near Irvine to serve you. The closest is Santa Ana (SNA) (John Wayne Airport) only 8 miles away and the Los Angeles International Airport (LAX) and the Ontario International Airport (ONT) are both under 50 miles from our location in Irvine.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Jacksonville depot

Address: 14590 Duval Pl W , Jacksonville , FL , US

Please note:  Compass Campers USA is operated by El Monte RV

This is not a Fly/Drive location.  
There are no one way rentals to other El Monte branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call El Monte on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with El Monte directly in advance for exact office hours for this branch

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Kingston PA depot

Address: 445 Pierce St. , Kingston , PA , US

Proximity to Major Airports
Kingston, PA is conveniently located to many major airports but the closest is the Wilkes-Barre-Scranton International Airport at less than 14 miles. Philadelphia International (PHL) is 122 miles, New York, NY – Kennedy is 150 miles and New York, NY – La Guardia is less than 140 miles.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Las Vegas depot

Address: 13001 Las Vegas Blvd. S , Las Vegas , NV , US

Proximity to Major Airports
McCarran International Airport (LAS) is only 17 miles from the supplier where you can rent an RV that will suit all of you and your family’s needs.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Please note: PAD standards for priority AM Departure
Flamingo
3555 Las Vegas Blvd S

Mandalay Bay [PAD:MDLY]
3950 Las Vegas Blvd S

MGM Grande
3799 Las Vegas Blvd S

Monte Carlo
3770 Las Vegas Blvd S

New York New York [PAD:NYNY]
3790 Las Vegas Blvd, S

South Point Hotel [PAD:SOCO]
9777 Las Vegas Blvd.

Treasure Island
3300 Las Vegas Blvd S

Tuscany Suites [PAD:TUSC]
255 E. Flamingo Road

Venetian Resort
3355 Las Vegas Blvd S

Planet Hollywood
3667 Las Vegas Blvd S

Ballyís
3645 Las Vegas Blvd S

Bellagio
3600 Las Vegas Blvd S

Best Western Mardi Gras [PAD:BWMG
3500 Paradise Road

Circus Circus
2880 Las Vegas Blvd S

Excalibur [PAD:EXCL]
3850 South Las Vegas Blvd S

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot
From Airport:
Take airport tunnel to the I -215 west. From the I-215 west, take the I-15 south. Take exit  #27 St. Rose Parkway East. Turn right on Las Vegas Blvd. South one mile on right side.

From Los Angeles:
North on Interstate 15 to St. Rose, Exit 27. Right on  Las Vegas Blvd. South 1 mile.

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.

Las Vegas Intl Airport - LAS depot

Proximity to Major Airports
McCarran International Airport (LAS) is only 17 miles from the supplier where you can rent an RV that will suit all of you and your family’s needs.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Please note: PAD standards for priority AM Departure
Flamingo
3555 Las Vegas Blvd S

Mandalay Bay [PAD:MDLY]
3950 Las Vegas Blvd S

MGM Grande
3799 Las Vegas Blvd S

Monte Carlo
3770 Las Vegas Blvd S

New York New York [PAD:NYNY]
3790 Las Vegas Blvd, S

South Point Hotel [PAD:SOCO]
9777 Las Vegas Blvd.

Treasure Island
3300 Las Vegas Blvd S

Tuscany Suites [PAD:TUSC]
255 E. Flamingo Road

Venetian Resort
3355 Las Vegas Blvd S

Planet Hollywood
3667 Las Vegas Blvd S

Ballyís
3645 Las Vegas Blvd S

Bellagio
3600 Las Vegas Blvd S

Best Western Mardi Gras [PAD:BWMG
3500 Paradise Road

Circus Circus
2880 Las Vegas Blvd S

Excalibur [PAD:EXCL]
3850 South Las Vegas Blvd S

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot
From Airport:
Take airport tunnel to the I -215 west. From the I-215 west, take the I-15 south. Take exit  #27 St. Rose Parkway East. Turn right on Las Vegas Blvd. South one mile on right side.

From Los Angeles:
North on Interstate 15 to St. Rose, Exit 27. Right on  Las Vegas Blvd. South 1 mile.

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.

Los Angeles depot

Address: 12818 Firestone Blvd , Santa Fe Springs , CA , US

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense.  Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Please note: PAD standards for Priority AM departure
Crowne Plaza [PAD:CRWN]
5985 West Century Blvd

Four Points Sheraton [PAD: FPSH]
9750 Airport Blvd

Custom Hotel
8601 Lincoln Blvd

Hacienda
525 W. Sepulveda

Hilton/Towers [PAD:HILT]
5711 W. Century

Holiday Inn
9901 La Cienega & Century

Howard Johnsons
8620 Airport Blvd

Marriott [PAD:MARR]
5855 West Century Blvd

Radisson
6225W. Century Blvd & Sepulveda

Sheraton Gateway
6101 W. Century Blvd

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot
From LAX Airport, take 105 E. to 605, 605 north to 5, south on 5, exit Rosecrans to Bloomfield, turn left on Bloomfield, Immediately turn left on Firestone.

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.

Los Angeles Intl Airport - LAX depot

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense.  Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Please note: PAD standards for Priority AM departure
Crowne Plaza [PAD:CRWN]
5985 West Century Blvd

Four Points Sheraton [PAD: FPSH]
9750 Airport Blvd

Custom Hotel
8601 Lincoln Blvd

Hacienda
525 W. Sepulveda

Hilton/Towers [PAD:HILT]
5711 W. Century

Holiday Inn
9901 La Cienega & Century

Howard Johnsons
8620 Airport Blvd

Marriott [PAD:MARR]
5855 West Century Blvd

Radisson
6225W. Century Blvd & Sepulveda

Sheraton Gateway
6101 W. Century Blvd

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot
From LAX Airport, take 105 E. to 605, 605 north to 5, south on 5, exit Rosecrans to Bloomfield, turn left on Bloomfield, Immediately turn left on Firestone.

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.

Miami depot

Address: 18645 SW 103rd Ct , Miami , FL , US

Proximity to Major Airports
Miami International Airport (MIA) is only 21 miles from our location in Miami

This is A Fly/Drive location.  
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Please note there are no transfers to or from Downtown or Airport Area hotels or Airport terminals to or from the physical depot for vehicle collection / return at this location.  You must make your own way to this depot at your own expense.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. The Supplier does not offer transfer service
for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation.

Direction to Depot
Exit Miami Int'l Airport onto FL-953 S, Take ramp onto FL-836 W, Take exit onto FL-826S, Exit onto FL-5/ S US-1, Turn right at SW 186th St/ FL-994, Turn left at SW 103rd Ct. Distance from Miami International Airport: Approximately 19 miles - 35 minutes.

Modesto depot

Address: 730 N. 9th Street , Modesto , CA , US

Proximity to Major Airports
Modesto, CA is only 5 miles from the Modesto Airport (MOD) and extremely easy to find.

This is not a Fly/Drive location.  
There are no one way rentals to other  branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Murrieta depot

Address: 25086 Jefferson Avenue , Murrieta , CA , US

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Myrtle Beach depot

Address: 8550 Highway 544 , Myrtle Beach , SC , US

Proximity to Major Airports
Myrtle Beach, SC is fortunate to be conveniently located to 2 major international airports - Myrtle Beach International Airport (MYR) and Charleston International Airport (CHS).

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Nashville depot

Address: 1333 Louisville Hwy. , Goodlettsville , TN , US

Proximity to Major Airports
Nashville is conveniently located only 25 miles from the Nashville International Airport (BNA).

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

New York depot

Address: 3401 Tremley Point Rd. , Linden , NJ , US

Proximity to Major Airports
Linden, NJ is very fortunate to be within one hour of three major airports giving you convenient options as to where to fly prior to picking up your RV rental from the supplier. The closest airport to the supplier in Linden is the Newark, New Jersey Airport (EWR) (8 miles). The next two airports are both within one hour of the supplier with La Guardia (LGA) (31 miles) on I-278 and Kennedy (JFK) (34 miles). Our Kingston, PA location is also close by to serve you.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. No transfers to JFK and La Guardia. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Please note: PAD standards for Priority AM Departure

Hilton Newark [PAD:HINW]
1170 Spring Street - Newark Area

Holiday Inn
440 57th / between 9th & 10th - Manhattan

Hotel Edison
228 WEst 47th Street - Manhattan

Milford Plaza
700 8th Ave - Manhattan

Novotel
226 W. 52nd - Manhattan

Pennsylvania
401 7th @ 33rd - Manhattan

Crowne Plaza [PAD:CRWN]
901 Spring St - Newark Area

Skyline
725 10th - Manhattan

Travel Inn
515 42nd @10th/Times Square - Manhattan

Ameritania
230 W. 54th - Manhattan

Belvedere
319 w. 48th - Manhattan

Best Western President
234 W. 48th - Manhattan

Crown Plaza
1605 Broadway @ 49th - Manhattan

Hampton [PAD:HAMP]
501 W. Edgar Rd - Linden Area

Hilton
53rd-54th - Manhattan

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot:
From the NJ Turnpike ( I-95) take exit 13 and follow signs to 1 & 9 south, Linden. Once on 1 & 9 South make a left at the 4th traffic signal, Wood Ave. Go past the park and stay to the left at the Y. Do not go over the Turnpike bridge.

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.

Newark depot

Address: 3401 Tremley Point Rd. , Linden , NJ , US

Proximity to Major Airports
Linden, NJ is very fortunate to be within one hour of three major airports giving you convenient options as to where to fly prior to picking up your RV rental from the supplier. The closest airport to the supplier in Linden is the Newark, New Jersey Airport (EWR) (8 miles). The next two airports are both within one hour of the supplier with La Guardia (LGA) (31 miles) on I-278 and Kennedy (JFK) (34 miles). Our Kingston, PA location is also close by to serve you.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. No transfers to JFK and La Guardia. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense.  Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Please note: PAD standards for Priority AM Departure

Hilton Newark [PAD:HINW]
1170 Spring Street - Newark Area

Holiday Inn
440 57th / between 9th & 10th - Manhattan

Hotel Edison
228 WEst 47th Street - Manhattan

Milford Plaza
700 8th Ave - Manhattan

Novotel
226 W. 52nd - Manhattan

Pennsylvania
401 7th @ 33rd - Manhattan

Crowne Plaza [PAD:CRWN]
901 Spring St - Newark Area

Skyline
725 10th - Manhattan

Travel Inn
515 42nd @10th/Times Square - Manhattan

Ameritania
230 W. 54th - Manhattan

Belvedere
319 w. 48th - Manhattan

Best Western President
234 W. 48th - Manhattan

Crown Plaza
1605 Broadway @ 49th - Manhattan

Hampton [PAD:HAMP]
501 W. Edgar Rd - Linden Area

Hilton
53rd-54th - Manhattan

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot:
From the NJ Turnpike ( I-95) take exit 13 and follow signs to 1 & 9 south, Linden. Once on 1 & 9 South make a left at the 4th traffic signal, Wood Ave. Go past the park and stay to the left at the Y. Do not go over the Turnpike bridge.

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.

Newark Intl Airport - EWR depot

Proximity to Major Airports
Linden, NJ is very fortunate to be within one hour of three major airports giving you convenient options as to where to fly prior to picking up your RV rental from the supplier. The closest airport to the supplier in Linden is the Newark, New Jersey Airport (EWR) (8 miles). The next two airports are both within one hour of the supplier with La Guardia (LGA) (31 miles) on I-278 and Kennedy (JFK) (34 miles). Our Kingston, PA location is also close by to serve you.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels.  No transfers to JFK and La Guardia. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense.  Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Please note: PAD standards for Priority AM Departure

Hilton Newark [PAD:HINW]
1170 Spring Street - Newark Area

Holiday Inn
440 57th / between 9th & 10th - Manhattan

Hotel Edison
228 WEst 47th Street - Manhattan

Milford Plaza
700 8th Ave - Manhattan

Novotel
226 W. 52nd - Manhattan

Pennsylvania
401 7th @ 33rd - Manhattan

Crowne Plaza [PAD:CRWN]
901 Spring St - Newark Area

Skyline
725 10th - Manhattan

Travel Inn
515 42nd @10th/Times Square - Manhattan

Ameritania
230 W. 54th - Manhattan

Belvedere
319 w. 48th - Manhattan

Best Western President
234 W. 48th - Manhattan

Crown Plaza
1605 Broadway @ 49th - Manhattan

Hampton [PAD:HAMP]
501 W. Edgar Rd - Linden Area

Hilton
53rd-54th - Manhattan

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot:
From the NJ Turnpike ( I-95) take exit 13 and follow signs to 1 & 9 south, Linden. Once on 1 & 9 South make a left at the 4th traffic signal, Wood Ave. Go past the park and stay to the left at the Y. Do not go over the Turnpike bridge.

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.

Oakland depot

Address: 4901 Coliseum Way , Oakland , CA , US

Proximity to Major Airports and Transportation
Oakland is only 4 miles from the Oakland International Airport (OAK) and easy to find. We are 27 miles from San Francisco International Airport (SFO). In addition, the Oakland facility is 1 mile from the Coliseum BART station.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Orlando depot

Address: 3702 Rio Vista Ave , Orlando , FL , US

Proximity to Major Airports
Orlando International Airport (MC0) is less than 20 miles from our Orlando location and very convenient.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotels
Please note: PAD standards for Priority AM Departure

Orlando International Airport Hotel
3835 McCoy

Days Inn Orlando Universal [PAD: DILS]
5827 Caravan Ct

Holiday Inn Intíl [PAD:HOLI]
6515 International Dr

La Quinta Inn
7160 Frontage Road

Marriott Orlando Airport
7499 Augusta National Drive

Quality Inn Intíl
7600 International Drive

Quality Inn Plaza [PAD:QUIP]
9000 International Drive

Doubletree
5780 Major Blvd

Wyndham Resort [PAD:WYND]
8001 International Dr

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot
From L-4 at exit 79, go north 0.1 mile on John Young Parkway / FL-423 to L.B. Mcleod Rd. west 0.2 mile to  Rio Vista Ave. South to end of street.

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.

Orlando Intl Airport - MCO depot

Proximity to Major Airports
Orlando International Airport (MC0) is less than 20 miles from our Orlando location and very convenient.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotels
Please note: PAD standards for Priority AM Departure

Shedan
3835 McCoy

Days Inn Orlando Universal [PAD: DILS]
5827 Caravan Ct

Holiday Inn Intíl [PAD:HOLI]
6515 International Drive

La Quinta Inn
7160 Frontage Road

Marriott Orlando Airport
7499 Augusta National Drive

Quality Inn Intíl
7600 International Drive

Quality Inn Plaza [PAD:QUIP]
9000 International Drive

Doubletree
5780 Major Blvd

Wyndham Orlando Resort [PAD:WYND]
8001 International Drive

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot
From L-4 at exit 79, go north 0.1 mile on John Young Parkway / FL-423 to L.B. Mcleod Rd. west 0.2 mile to  Rio Vista Ave. South to end of street.

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.

Palm Harbor depot

Address: 1015 Illinois Ave , Palm Harbor , FL , US

Proximity to Major Airports
We are very fortunate to have 2 major airports very near to our Palm Harbor, FL location. St. Petersburg Clearwater Airport (PIE) is only 19 miles from us and Tampa Airport (TPA) is just 20 miles.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Paso Robles depot

Address: 5995 Monterey Rd , Paso Robles , CA , US

Proximity to Airports
Paso Robles, CA is less than 10 miles from the Paso Robles Municipal Airport and less than 20 minutes driving time. We are very easy to locate.

This is not a Fly/Drive location.  
There are no one way rentals to other Compass Campers branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time. 

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service
for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation.

Phoenix depot

Address: 3020 E Bell Road , Phoenix , AZ , US

Proximity to Major Airports
Phoenix, Arizona location is easy to locate by traveling 18 miles north (25 minutes) from the Phoenix International Airport (Sky Harbor International Airport) on the Piestewa Freeway.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Reno depot

Address: 85 Gentry Way , Reno , NV , US

PLEASE NOTE: The supplier uses a different facility in Reno during the Burning Man Period (25 Aug to 08 Sep 2010):
GRAND SIERRA RESORT
2500 EAST SECOND STREET
RENO, NV 89595
It is only set-up for a 2 week period. This year (2010) it is open from 25 Aug to 08 Sep. The only day that it is closed during this period is Saturday, 04 Sep.
The supplier will have some Housekeeping Kits(Blankets, Towels, Dishes, Utensils and Cooking Ware) at the temporary Reno facility. If you are interested in having Housekeeping Kits, please advise at the time of booking so the supplier can be sure that to send enough to the temporary Reno facility.

Proximity to Major Airports
Reno, NV is less than 3 miles from the Reno / Tahoe Airport (RNO) and it should take less than 10 minutes to arrive here.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call  on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Proximity to Major Airports
Reno, NV Rental RV is less than 3 miles from the Reno / Tahoe Airport (RNO) and it should take less than 10 minutes to arrive here.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Sacramento depot

Address: 4100 Florin-Perkins Rd , Sacramento , CA , US

Proximity to Major Airports
Conveniently, It is situated just 20 miles from the Sacramento International Airport (SMF) and very easy to locate.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time. 

Proximity to Major Airports
Conveniently, the RV Rental Supplier is situated just 20 miles from the Sacramento International Airport (SMF) and very easy to locate.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Salt Lake City depot

Address: 250 South Hwy 89 , North Salt Lake City , UT , US

Proximity to Major Airports
Salt Lake City, Utah is very fortunate to have the Salt Lake City International Airport (SLC) close by.

This is A Fly/Drive location.  
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Please note there are no transfers to or from Downtown or Airport Area hotels or Airport terminals to or from the physical depot for vehicle collection / return at this location.  You must make your own way to this depot at your own expense.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. The Supplier does not offer transfer service
for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accomodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation.

Direction to depot:
Exit Salt Lake City Int'l Airport. Follow signs to I-215 N toward Ogden. Take Exit #28 / Redwood Rd. Turn Left on S Redwood Rd ( UT-68 )Turn Right on W Center St. Turn Right on S Hightway 89 (US-89). Ttl. Distance:13.5 miles. Ttl. Time:25 min.

San Bernardino depot

Address: 565 E.Redlands Blvd , San Bernardino , CA , US

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

San Diego depot

Address: 8665 Mission Gorge Rd , Santee , CA , US

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Proximity to Major Airports
Finding our Santee, CA location  from the San Diego Airport (SAN) is very easy, and close, since its only 20 miles away.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Plesae note: Supplier does not carry  Convenience Kit (Blankets, Towels, Dishes, Utensils and Cooking Ware) at the San Diego. The staff at rental counter can provide directions to where Convenience equipment can be acquired.

San Francisco depot

Address: 6301 Scarlett Court , Dublin , CA , US

Proximity to Major Airports
San Francisco Depot is less than 40 miles from the San Francisco International Airport, CA (SFO). We will pick you up at the nearby Dublin Bart Station, which is the fastest and most inexpensive way to reach us from the San Francisco Airport. Please give us a call.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area and Downtown Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport area hotels and The Bijou Hotel only in Downtown San Francisco to the actual physical depot in Dublin CA for vehicle pick up and return. There are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depot to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.


TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call 1-800-367-6507 by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call 1-800-367-6507 on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. We does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Please note: PAD standard for Priority AM Departure
Clarion Airport [PAD:CLAR]
401 E. Millbrae Ave
Tel: 650-692-6363
Customers will need to meet the shuttle:
Outside the main hotel entrance

Hilton Hotel Financial District
750 Kearny
Tel: 415-433-6600
Customers will need to meet the shuttle:
Outside the main hotel entrance

Holiday Inn Civic Center [PAD:HICC]
50 8th Street
Tel: 415-626-6103
Customers will need to meet the shuttle:
Outside the main hotel entrance

Holiday Inn Golden Gateway [PAD:HIGG]
1500 Van Ness
Tel: 415-441-4000
Customers will need to meet the shuttle:
Outside the main hotel entrance

Holiday Inn SFO Airport North [PAD:HISF]
275 South Airport Blvd
Tel: 650-873-3550
Customers will need to meet the shuttle:
Outside the main hotel entrance

Hotel Bijou [PAD:BIJO]
111 Mason
Tel: 415-771-1200
Customers will need to meet the shuttle:
Outside the main hotel entrance

Whitcomb Hotel
1231 Market Street
Tel: 415-626-8000
Customers will need to meet the shuttle:
Outside the main hotel entrance

Travelodge-North Airport
326 S. Airport Blvd.
Tel: 650-583-9600
Customers will need to meet the shuttle:
Outside the main hotel entrance

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with us directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot
From Airport:
Total Distance: 32 mi
Total Time: 1.2 hrs

Exit airport onto 101 south, take 92 east to 880 north, take 238/580 east, take Hopyard Rd exit, turn left on Dougherty Rd. Turn right on Dublin Blvd. Turn right on Scarlett Dr. Turn right on Scarlett Ct.

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the depot.

For any questions you can contact our reservations department in the first instance on +1 972-562-1900 or by email intl.booking@elmonterv.com

San Francisco Intl Airport - SFO depot

Proximity to Major Airports
San Francisco is less than 40 miles from the San Francisco International Airport, CA (SFO). We will pick you up at the nearby Dublin Bart Station, which is the fastest and most inexpensive way to reach us from the San Francisco Airport. Please give us a call.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The complimentary transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrivall must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Please note: PAD standard for Priority AM Departure
Clarion Airport [PAD:CLAR]
401 E. Millbrae Ave

Hilton Hotel Financial District
750 Kearny

Holiday Inn Civic Center [PAD:HICC]
50 8th Street

Holiday Inn Golden Gateway [PAD:HIGG]
1500 Van Ness

Holiday Inn SFO Airport North [PAD:HISF]
275 South Airport Blvd

Hotel Bijou [PAD:BIJO]
111 Mason

Whitcomb Hotel
1231 Market Street

Travelodge-North Airport
326 S. Airport Blvd.

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Direction to Depot
From Airport:
Total Distance: 32 mi
Total Time: 1.2 hrs

Exit airport onto 101 south, take 92 east to 880 north, take 238/580 east, take Hopyard Rd exit, turn left on Dougherty Rd. Turn right on Dublin Blvd. Turn right on Scarlett Dr. Turn right on Scarlett Ct.

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.

San Jose depot

Address: 930 Wrigley Way , Milpitas , CA , US

Proximity to Major Airports
Since the San Jose Airport (SJC) is only 9 miles from the supplier in Milpitas, California we are very easy to find.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

San Pablo depot

Address: 2905 San Pablo Dam Road , El Sobrante , CA , US

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Proximity to Major Airports
Our location in San Pablo is only 23 miles from the Oakland International Airport (OAK) and 30 miles from the San Francisco International Airport (SFO).

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Santa Ana depot

Address: 1321North Harbor Blvd. , Santa Ana , CA , US

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Proximity to Major Airports
Santa Ana, CA location is fortunate to be near to 3 airports.  The closest is the Santa Ana (SNA) only 10 miles away and Los Angeles International Airport (LAX) is only 35 miles.  Ontario International Airport (ONT) is 39 miles from the rental depot and easily accessible.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Santa Cruz depot

Address: 155 El Pueblo Rd , Scotts Valley , CA , US

This is not a Fly/Drive location.  
There are no one way rentals to other  branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Proximity to Major Airports
Santa Cruz, CA location is only 59 miles from the Oakland International Airport (OAK).

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Santa Fe Springs depot

Address: 12818 Firestone Blvd. , Santa Fe Springs , CA , US

This is A Fly/Drive location.  
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations

The Santa Fe Springs (LAX) office offers transfer shuttle service for the following Los Angeles Airport (LAX) area hotels as well as the departure terminals at the Los Angeles Airport (LAX) on vehicle return.  We do not offer service for Downtown, Hollywood, Beverly Hills, Santa Monica and Marina del Rey, and the Disneyland area.

·    No service from/to any hotel not listed below.
·    No transfer is offered directly from the airport arrival terminals.
·    Return transfer offered directly to any hotel listed below or to the LAX airport departure terminals.
Crowne Plaza (5985 West Century Blvd)
Four Points Sheraton (9750 Airport Blvd)
Furama (8601 Lincoln Blvd)
Hacienda (525 W. Sepulveda)
Hilton/Towers (5711 W. Century)
Holiday Inn (9901 La Cienega & Century)
Howard Johnsons (8620 Airport Blvd)
Marriott (5855 West Century Blvd)
Sheraton Gateway (6101 W. Century Blvd)
Raddison (6225 W. Century Blvd & Sepulveda)
There are no alternative hotels for transfer shuttle service.  However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

TRANSFER SHUTTLE SERVICE:  To use the transfer shuttle service, call by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time.  The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. The Supplier does not offer transfer service
for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accomodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Savannah depot

Address: 250 Longwood Drive , Richmond Hill , GA , US

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Proximity to Major Airports
Conveniently located, the Savannah International Airport (SAV) is less than 17 miles from our Savannah, GA location.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Seattle depot

Address: 27802 Pacific Hwy S , Federal Way , WA , US

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call the supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time. 

Proximity to Major Airports
Seattle International Airport (Seattle-Tacoma International Airport) is approximately 7.9 miles from our Seattle, Washington rental location and is only 13 minutes away.
1. Head southwest on Seattle-Tacoma Airport Access
2. Turn right at International Blvd/Pacific Hwy S/WA-99  Continue to follow Pacific Hwy S/WA-99 
3. Make a U-turn at S 288th St

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with El Monte directly in advance for exact office hours for this branch

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

State College depot

Address: 1311 S. Atherton Street , State College , PA , US

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Proximity to Major Airports
State College, PA is conveniently located less than 8 miles from the State College/University Park Airport (SCE). The Greater Pittsburgh Airport (PIT) is only 156 miles and Wilkes-Barre-Scranton International Airport (AVP) 144 miles.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Stockton depot

Address: 1505 Navy Dr , Stockton , CA , US

Proximity to Major Airports
Stockton, CA is 36 miles from the Modesto City-County-Harry Sham Airport (MOD) and less than an hour in driving time. Please give us a call so we can assist you.

This is not a Fly/Drive location.  
There are no one way rentals to other El Monte branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call El Monte on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time. 

Proximity to Major Airports
Since the San Jose Airport (SJC) is only 9 miles from El Monte RV in Milpitas, California we are very easy to find.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with El Monte directly in advance for exact office hours for this branch

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the El Monte depot.

Troutville VA depot

Address: 2590 Lee Highway South , Troutville , VA , US

This is not a Fly/Drive location.  
There are no one way rentals to other  branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time. 

Proximity to Major Airports
The Roanoke Regional Airport (ROA) is less than 7 miles from the location in Troutville and is very easy to find.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at the rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Tucson depot

Address: 3365 S Country Club Rd , Tucson , AZ , US

Proximity to Major Airports
The Rentals location in Tucson, AZ is less than six miles from the Tucson Int'l Airport (TUC) and a short drive of probably less than 15 minutes.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Van Nuys depot

Address: 6323 Sepulveda Blvd , Van Nuys , CA , US

This is not a Fly/Drive location.  
There are no one way rentals to other ranches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Proximity to Major Airports
Van Nuys, CA location is only 22 miles from the Los Angeles International Airport (LAX). Depending upon traffic it should take you under 45 minutes to arrive here.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Vancouver depot

Please Note: The Physical location for this supplier is cross border in Ferndale, Washington State,  USA.  A shuttle service is offered from Vancouver International Airport are hotels cross border into the United states and to the physical depot in Ferndale for the collection and return of your vehicle. See below for further pick up and drop off instructions.

Proximity to Major Airports
Bellingham Airport (BLI) is only 5 miles from our Ferndale, WA location and less than 70 miles from Vancouver International Airport (YVR) in BC, Canada.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The shuttle transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels.  YVR station transfer service is $100 each way. Restrictions apply
Also note customers wishing to rent on the same day as their flight arrivall must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call 1-800-367-6507 by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call 1-800-367-6507 on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Delta Vancouver Airport
3500 Cessna Drive
Richmond, BC

Fairmont
3111 Grant McConachie Way - Vancouver, BC

Sandman Signature
10251 St. Edwards - Richmond, BC

Accent Inn
10551 St. Edwards Drive
Richmond, BC

Travelodge
3071 St. Edwards - Vancouver, BC

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.

Vancouver Intl Airport - YVR depot

Please Note: The Physical location for this supplier is cross border in Ferndale, Washington State,  USA.  A shuttle service is offered from Vancouver International Airport are hotels cross border into the United States and to the physical depot in Ferndale for the collection and return of your vehicle. See below for further pick up and drop off instructions.

Proximity to Major Airports
Bellingham Airport (BLI) is only 5 miles from our Ferndale, WA location and less than 70 miles from Vancouver International Airport (YVR) in BC, Canada.

This is A Fly/Drive location.
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment and airport hotel transfers. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Airport Area Transfers
Please Note: The shuttle transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels.  YVR station transfer service is $100 each way. Restrictions apply
Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.

TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call 1-800-367-6507 by 09:30 hours on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.

Self Transfer:
Clients providing their own transportation at their own expense should call 1-800-367-6507 on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.

Transfer Hotel List:
Delta Vancouver Airport
3500 Cessna Drive
Richmond, BC

Fairmont
3111 Grant McConachie Way - Vancouver, BC

Sandman Signature
10251 St. Edwards - Richmond, BC

Accent Inn
10551 St. Edwards Drive
Richmond, BC

Travelodge
3071 St. Edwards - Vancouver, BC

There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
• Please check with supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays

Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.

Victorville depot

Address: 8893 Three Flags Ave , Hesperia , CA , US

Proximity to Major Airports
Once again It is very close to a major airport for your convenience. Ontario International Airport (ONT) is only 35 miles away. We’re very easy to locate and will be waiting to look after your RV rental needs when you arrive.

This is not a Fly/Drive location.  
There are no one way rentals to other branches / locations available from this pick up location.
There is no transfer shuttle service to or from surrounding Airport(s), Hotels or Downtown areas available from this location.  Customers must make their own way to and from this location.

Clients should call on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.  

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
Some are open Sundays
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation

Washington D.C. depot

Address: 21585 Cedar Lane , Sterling , VA , US

Please note: supplier does not offer transfer service from/to any hotels or airports in the Washington area. Clients will need to provide their own transportation at their own expense.

This is A Fly/Drive location.  
A Fly/Drive location is specially set up to handle customers who fly in to the location for travel. Only Fly/Drive locations can provide housekeeping equipment. Additionally, one way rentals are only allowed from Fly/Drive locations to other Fly/Drive locations.

Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. The Supplier does not offer transfer service
for same day flight arrival.
3. They arrive at our rental station no less than 1 hour before station’s official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding
to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.  There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.

Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.

Proximity to Major Airports
Sterling, VA location is fortunate in having 3 major airports conveniently nearby. Washington DC – Dulles Airport, Ronald Reagan National and Baltimore Airport are all easily accessible to the rental depot.

Times of Operation:
Rental Offices:
• All rental offices are open Monday through Friday from 09:00 to 16:00 hours (9 am – 4 pm). Most are open from 08:00 to 17:00 hours (8 am – 5 pm).
• Most rental offices are open Saturdays from 09:00 to 12:00 hours (8 am – 12 pm). Many are open from 08:00 to 16:00 hours (8 am – 4 pm).
• The rental offices in: Dublin, CA; Las Vegas, NV; Orlando, FL; Santa Fe Springs, CA and Santee, CA are all open Sundays from 09:00 to 12:00 hours (8 am – 12 pm).
Some are open Sundays from 09:00 to 15:00 hours (9 am – 3 pm).
A few are open from 08:00 to 16:00 hours (8 am – 4 pm).
• Some rental office alter their daily Times of Operation during the Winter Season.
• All rental offices are closed for the following holidays:
New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Roadside Assistance Help-Line:
• 06:00 - 19:00 hours (6 am - 7 pm) PST; Mon-Sat (April - September)
• 06:00 - 18:00 hours (6 am - 6 pm) PST; Mon-Sat (October - March)
• 08:00 - 17:00 hours (8 am - 5 pm) PST; Sundays
Roadside Assistance Help-Line phone number will be given on booking confirmation.

Direction to Depot:
Exit Dulles Int'l Airport onto VA-267 E, take State Hwy 28 exit toward VA 28, take exit 9B for VA-28 / Hwy 7, travel north on VA-28 approx. 4 miles, turn right on Severn Way, turn right on Cedar Lane
Total distance: 7 miles; Time: 15 min.